Important Notice

These Terms and Conditions apply to users who are consumers of The  Beauty Foundation for the  purposes of the Consumer Protection Act 2008 (the “CPA”).

Your attention is drawn to these Terms and Conditions because they are important and should be carefully noted before any purchases on made on our website.

 

Orders and Conclusion of Sales

You may use the site to order any goods related to health, wellness and beauty products and equipment from The Beauty Foundation online store.

Only South African residents will be qualified to make use of the Site for ordering purposes.

When you select an item, the Site will indicate if the product is in stock or not and prices are referenced in rand.

You may only order items that are in stock on the site.

We draw your attention to the fact that The Beauty Foundation products and equipment sold require skilled and qualified beauty or health/wellness technicians to complete the installation.

For each order, you will be charged:

• The total sale of selected products and quantities.
• Where you qualify for free delivery, it will be marked accordingly.
• Where your sale falls below the minimum charge to qualify for free delivery, a courier charge will be indicated and applicable.
• The invoice will be sent to you by email and will also reflect the price of the purchased items as a line item.

 

Delivery & Cost

Standard deliveries within South Africa shall be limited to within the country of dispatch.

Minimum net order amount for free delivery is R1 500.00

Flat fee for delivery will be charged of R 150.00, on all orders below the Minimum order amount as stated above.

Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.

• The beauty foundation uses the courier guy to deliver products.
• A valid proof of delivery or courier run sheet will be conclusive proof that the parcel was delivered to the address provided on the order.
• For any order outside of South Africa, we encourage you to arrange your own courier service. Some options we can advise making use of include UPS, FedEx and DHL, among others.

 

Return Policies

As a purchaser we confirm that you have a period of seven days to return your goods if you are not pleased with your purchase.

 It’s the purchaser’s sole responsibility to arrange the return of the shipment and a handling fee of 15% will be charged. Once your items have arrived and are examined, we will then reconfirm whether the goods returned will be granted a refund or turned down so.

If you are cleared, a refund will be proceeded.

No money will be refunded to your account, and this will automatically be added as a credit note to be applied to your account within a few days, after authorization has been completed.

Sale items cannot be refunded.  

The beauty foundation shall not accept any return by the client unless it is in processed in written within a period of (7) days of the receipt of goods.  We encourage clients to be mindful about their purchases made as exchanges will not be permitted.

Kindly note the following for an easy return or exchange of goods:

• You have kept to the time limits provided,
• The item is returned with its original product and our equipment packaging and is unused,
• The item has all the necessary parts of which you have received.

 

Direct Warranties

For items that you would like to return after six months certain items have manufacturer warranties so in return, they handle the return agreement if any defective items themselves.

Once you document your return of a certain defective item with a manufacture warranty, you will receive the contact information of the relevant manufacturer. Please do contact that manufacturer directly.